As sustainability is an ongoing process for us, we record all relevant key performance indicators (KPIs), and use them to manage our long-term strategy. We also integrate the relevant KPIs into our regular internal and external reporting. That applies to all four strategic areas of DEKRA’s sustainability strategy: climate & environment, employees & society, supply & value chain, and management & governance. The main KPIs are shown in the last chapter of this magazine.
Our environment KPIs focus predominantly on energy consumption and emissions data across all areas of the business. We also evaluate KPIs relating to how much paper and recycling paper we use and how much we print. KPI analysis in relation to water, sewage, waste, and recycling will be built up gradually through to 2025. In the social field, we monitor developments in occupational health and safety, and human resources KPIs – including training times. We conduct employee surveys to determine employee satisfaction and their general level of commitment, and their views on how we approach diversity and inclusion. We also conduct analyses in relation to compliance, information security, and data protection, as well as procurement and our supply chain.
In 2021, we worked on the ongoing optimization of our data quality and corresponding management options. For example, we implemented new internal guidelines for environmental data management, which is designed to improve our environmental and climate reporting. Another example is our optimized global employee engagement survey.
Junior Project Manager
DEKRA Assurance Services GmbH
On commission of the EHS department, Felix Engesser is responsible for DEKRA's global environmental data collection as well as the resulting greenhouse gas balance, and he plays a key role in supporting sustainability management in the implementation of emission reduction targets.
Reduce the environmental impact of all activities and help customers and partners do the same – the various sustainability measures of DEKRA Certification in Romania can be summarized like this. This includes, for example, the acquisition of the first all-electric vehicle, which took place in March 2022. At around the same time, a charging station was installed at the headquarters in Cluj-Napoca. The increased provision of "remote" services, such as examinations or training courses, as well as internal and external online meetings, also serves to reduce fuel consumption. Electronic signatures were also introduced at DEKRA Certification in Romania to save paper by eliminating the need to print out contract documents. Energy consumption has been reduced by the installation of LED lighting in all offices and the replacement of all desktop computers with laptops.
DEKRA Czech Republic is a perfect candidate to join the ranks of DEKRA sites worldwide with its measures to reduce its carbon footprint. For example, in 2022, six of the company's vehicles were replaced with all-electric vehicles and home charging stations were installed. To support the diversity of fauna and flora in built-up areas, DEKRA Czech Republic has also invested in birdhouses and insect hotels that managers have placed in their gardens. Other measures include flexible smart working, reducing power consumption through LED lighting, prioritizing the sending of electronic invoices, communicating electronically with government agencies, and the gradual digitalization of processes to reduce printing.
Electricity and heat
from renewable sources
Since 2016, the headquarters of DEKRA Serbia has been located in an office rented from company EHOM in the Zvezdara district of Belgrade. In 2021, at DEKRA’s suggestion, the automotive dealer and car paint specialist decided to invest in a solar power plant including solar cells on the roof of the administration building in order to generate green electricity. Since May 2022, the DEKRA offices have been powered exclusively by energy from 100 percent renewable sources. The solar power plant has a capacity of 45 kWh and far exceeds DEKRA's needs, so there is no need for additional supply from a public power supplier. DEKRA can rely on EHOM's biomass and wood pellet-fueled heat supply for heating in the winter.