Clear internal standards
and processeS

The processes and measures we have developed and put in place to meet our targets are based on internationally recognized standards and management systems. According to the criterion of materiality, derived from our role as a services company, our environmental and occupational safety management is based on the corresponding ISO standards (ISO 14001 and ISO 45001), the GHG Protocol, and the Science Based Targets initiative. Likewise in respect of social standards, we comply with the ILO’s core labor standards and the UN Guiding Principles on Business and Human Rights. We have committed to upholding the ten principles of the UN Global Compact (UNGC) and the UN Sustainable Development Goals (SDGs), and are involved in various German sustainability initiatives, for example “CEOs bekennen Farbe” (a commitment to using recycled paper) and “Charta der Vielfalt” (Diversity Charter).

In this respect, the company’s internal regulations, such as the DEKRA Environmental and Energy Guidelines, which form part of the Environment, Health, and Safety Policy, are also highly relevant for monitoring and optimizing energy and resource efficiency. The DEKRA Social Standards are binding as a means of aligning the company with the ILO core labor standards, as well as in relation to issues such as diversity, equal opportunities, discrimination and disadvantage, freedom of association, co-determination, and respect for general human rights. The Occupational Health and Safety Guidelines and the associated internal management system regulate topics relating to the ongoing enhancement of employees’ health and safety. The DEKRA Compliance Guidelines and the DEKRA Diversity Policy bindingly govern the responsible, reliable, and integrity-based conduct of all DEKRA managers and employees. 

DEKRA Quality Management and its processes work closely with the Service Divisions and the relevant interface functions to ensure that our services meet the highest standards of neutrality, integrity, and quality. Sustainability standards and processes in procurement and the supply chain are integrated into our Global Procurement. Our general procurement terms and conditions also stipulate that our suppliers comply with sustainability standards. Our sustainability requirements are set out in our Sustainability Supplier Code of Conduct. In 2021, we expanded our key standards and processes that focus on sustainability, for example in the form of the aforementioned Diversity Policy on diversity, inclusion, and anti-discrimination, as well as new internal guidelines for how we manage environmental data.